1. Returns

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 7 days of receiving your order.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

If approved, refunds will be processed within 7-10 business days to your original payment method.

3. Non-Returnable Items

Certain products cannot be returned, including:

• Personalized/customized items

4. Exchanges

If you need to exchange an item for a different one, please contact our support team at sales@malpaenterprises.co.ke.

5. Contact Us

If you have any questions, reach out to us at sales@malpaenterprises.co.ke.